Autonomous collection for fintechs

Credit grows.
Delinquency follows.

Credit fintechs scale portfolios faster than they can structure collections. Dyvit solves this with an AI agent that operates from day one. No hiring, no training, no call center.

+34%

Average increase in recovery rate

~R$0.18

Cost per contact vs R$65+ at call centers

D+1

First overdue contract contacted

API

Native integration with credit core

Industry challenges

What keeps fintechs up at night

Accelerated growth creates delinquency faster than the collection structure can keep up. That is the gap Dyvit closes.

01 D+1
Late outreach

Most fintechs can only contact debtors at D+30 or D+60, when the propensity to pay has already dropped by half. Every day of delay reduces the recovery rate.

02 60%
Collection cost vs revenue

In early stages, structuring a collection operation can consume 40-60% of net delinquency revenue. It makes the collection unit unviable before it even exists.

03 3.2x
Debtor CAC vs performing customer

Recovering a debtor costs 3.2x more than retaining a performing customer. Fintechs that don't automate collections lose both: money and relationships.

How Dyvit solves it

Scale collections without scaling headcount

Dyvit was built for fast-growing fintechs. API integration in hours, same-day outreach, ROI in 30 days.

Outreach on D+1

Set a rule: "contract overdue by 1 day, trigger outreach." The agent executes automatically. Your team focuses on credit, not collections.

D+1 · No manual intervention
API integration in hours

Native connectors for major fintech credit cores. Complete documentation, sandbox available, go-live without involving data engineering.

Average integration: less than 1 business day
Payment propensity score

Model trained on Brazilian fintech collection data. Prioritizes debtors with the highest likelihood of payment, reducing cost per R$ recovered.

Model updated weekly with your data
Native WhatsApp

99% of Brazilians use WhatsApp. Dyvit opens conversations where the debtor already is, in natural Portuguese, without robotic scripts.

Open rate: +65% vs email and SMS
Regulation

Regulation as a competitive advantage

For fintechs with supervised credit models, compliance is not a detail. It is a prerequisite to operate. Dyvit treats it as a product, not an add-on.

BACEN
Central Bank

Compliance with BACEN regulations for credit collection. Automatic reports for your compliance officer.

LGPD
Data Protection

Opt-out, portability, and deletion built in. Data stored in certified Brazilian datacenters.

CDC Art. 42
Consumer Protection Code

Zero coercion, zero harassment. Empathetic tone calibrated by credit product and debtor profile.

Open Finance
Enrichment

Open Finance integration to enrich debtor profiles and automatically calibrate settlement proposals.

Process

From overdue contract to confirmed Pix

The complete autonomous collection flow. From first outreach to cash, without your team lifting a finger.

01 Receive portfolio via API Your core sends the overdue contract via webhook. Dyvit validates, enriches with Open Finance and propensity scoring.
02 Prioritize by score The payment propensity model orders the queue. Highest expected ROI = contacted first.
03 Open conversation The agent sends the first message via WhatsApp. Personalized by product type (card, loan, BNPL) and debtor profile.
04 Real-time negotiation Counteroffers, installments, discounts: all within the rules you configured. The agent resolves in minutes, not days.
05 Automatic Pix link Agreement accepted: Pix link generated and sent in the same chat. Real-time payment, instant confirmation.
06 Settlement and webhook Pix confirmed: webhook to your core, automatic settlement, CRM update. Zero manual work.
Results

Numbers that matter

"Dyvit did what our credit team couldn't: contact 100% of the overdue portfolio on D+1, without hiring anyone. In 45 days of operation, we recovered R$2.1M that would have been written off."

RL
Renata Lima
CFO · Personal credit fintech
R$2.1M
Recovered in 45 days
D+1
Automatic outreach
+41%
Recovery rate
Comparison

Dyvit vs traditional operations

A direct comparison of the metrics your finance team will want to see before approving the project.

Criteria
Manual / outsourced operation
Dyvit
Cost per contact
R$65-R$120
~R$0.18
D+1 outreach
Impossible without dedicated headcount
Automatic via webhook
Core integration
2-4 week project
Documented API · go-live in hours
Availability
Business hours
24/7
Propensity score
Generic or nonexistent model
Trained on Brazilian fintech data
LGPD / BACEN
Manual checklist
Native and auditable
Talk to a specialist

Collections for
fintechs

Book a demo and see how Dyvit can transform your company's receivables recovery.

Integration in hours No call center ROI in 30 days Native LGPD