Involuntary churn.
Revenue recovered.
Up to 40% of SaaS churn comes from payment failures, not dissatisfaction. Dyvit acts before cancellation, recovering subscribers via WhatsApp with instant Pix and native billing integration.
Involuntary churn recovery rate
Average resolution time per conversation
Outreach on the same day as payment failure
Direct protection of recurring revenue
What keeps SaaS companies up at night
Three problems that email dunning doesn't solve. And that silently erode MRR every month.
Up to 40% of SaaS churn doesn't come from dissatisfaction. It comes from expired cards, forgotten boletos, maxed-out limits. These are subscribers who want to stay, but the payment failed.
Automatic retry emails have open rates below 15%. The subscriber doesn't even notice they lost access until it's too late to recover.
Every subscriber lost to payment failure represents months of LTV thrown away. The cost of reacquisition is 5 to 7 times higher than retention.
Retention that protects your MRR
Four capabilities Dyvit delivers natively for SaaS. No customization, no dedicated retention team.
The agent detects payment failures and contacts the subscriber via WhatsApp before automatic cancellation. Acts on D+0, not D+30.
Native connectors for Stripe, Vindi, Asaas, PagarMe, and others. Detects failure, triggers collection, confirms payment, and reactivates subscription. Fully automatic.
Replaces the email nobody opens with a WhatsApp conversation. Open rate above 90%. The subscriber resolves in minutes, not days.
Generates Pix code and confirms payment in real time. The subscriber resolves in seconds, without leaving WhatsApp. No boleto, no redirect.
Compliance as a product
Even B2B SaaS needs compliance in collections. Dyvit treats this as a product, not an add-on.
Consent, opt-out, portability, and deletion built in. Data stored in ISO 27001-certified Brazilian datacenters.
Zero coercion, zero harassment. Empathetic tone calibrated by subscription type and subscriber profile.
No contact outside permitted hours. Automatic configuration by subscriber profile and product type.
Compliance with WhatsApp Business API messaging policies. Approved templates, opt-in respected.
From payment failure to reactivation
How Dyvit operates within the SaaS recovery process. From failure detection to automatic reactivation.
Numbers that matter
"We recovered 62% of subscribers with failed payments in the first month. The protected MRR was R$340K. What impressed us most was the speed: average resolution time dropped from 5 days to under 2 minutes."
Dyvit vs traditional dunning
A direct comparison between the email dunning you use today and active recovery via WhatsApp.
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Book a demo and see how Dyvit can protect your company's MRR in 30 days.