Meet the AI engine that negotiates for you
Dyvit's autonomous collection agent analyzes each debtor, personalizes the negotiation strategy, conducts the conversation via WhatsApp, and confirms payment via Pix. No human intervention, 24 hours a day.
Four steps. Zero intervention.
From data ingestion to payment confirmation, Dyvit's AI agent operates autonomously across the entire collection cycle.
Contextual debtor analysis
The engine ingests your portfolio data: payment history, outstanding balance, days overdue, previous attempts. It builds a behavioral profile for each debtor before initiating any contact.
Personalized strategy generation
Based on the profile, the LLM generates the ideal strategy: approach tone, contact timing, installment options, and discount limits. Each debtor gets a unique negotiation plan, within the guardrails you configure.
Autonomous negotiation via WhatsApp
The agent conducts the conversation end-to-end on WhatsApp: responds in natural language, adapts offers in real time based on debtor responses, and handles objections with empathy and assertiveness.
Confirmation and reconciliation via Pix
Once a deal is closed, the agent generates the Pix link instantly inside the chat. Payment is confirmed in seconds, your ERP is updated via webhook, and the debtor receives a receipt automatically.
Every scenario, a different strategy
The agent adapts tone, approach, and offer based on the moment of the conversation. From the first contact to payment confirmation, every message is planned by the AI model.
• Lump sum: R$1,680 (15% discount)
• 3x R$680 interest-free
• 6x R$350 at 1.5% interest
Receipt: #PIX-29841
Next installment: 04/20/2026
Thank you, Ana! If you have any questions, I'm here.
Total visibility, absolute control
Track every metric of your collection operation in real time. Recovery rate, response time, conversation volume. All in a single dashboard.
Built for Brazil
Native Brazilian Portuguese
Model trained on real negotiation data in pt-BR. Not translated from English. Understands slang, regional expressions, and the right tone for every context.
Respects hours and tone
No contact on Sundays, holidays, or inappropriate hours. Configurable frequency. Full compliance with the CDC (Consumer Protection Code).
Smart escalation
When a case is too complex for the agent, it automatically transfers to your human team, with full context and conversation history.
Learns from every interaction
The model continuously adjusts its strategies based on results. More conversations, higher recovery rate. Compounding improvement over time.
Connects with your stack
Full REST API, real-time webhooks, and native connectors for the leading ERPs and CRMs on the market.
See Dyvit
in action
Book a personalized demo and see how the AI agent can transform your collection operation in 30 days.